Do you have any questions? We are here for you.

Due to the high volume of orders, the delivery time is currently 5-9 days.

You can track your order here: shipment tracking

As soon as we have shipped your order, you will receive a shipping confirmation from us by email. In this email you will also find the link to track the shipment via our shipping service provider.

Please send an email to support@kaliteas.de. We are happy to help you.

For best results, we recommend washing only one shoe per bag.

First use:

Please wash once before first use, just like you would with clothing!

1. Prepare shoes:

  • Remove coarse dirt from your shoes.
  • It's best to use our special machine-safe shoe trees to keep the shoes stable during the wash cycle.
  • For best results: One shoe per bag.

2. Put in shoes

  • Place your shoes in the wash bag and close the zipper securely.

3. Washing:

  • Place the shoe washing bag in the washing machine.
  • Add your usual detergent.
  • Recommended settings: gentle cycle, 45-60 minutes, maximum 30°C and 600 revolutions.

4. Done:

  • Enjoy your clean shoes!

contact form

Do you have a question about ordering or about Kaliteas in general?

Then feel free and contact us either by email or contact form.

Please provide your name and order number so that our support can help you.

We will get back to you within 24 hours, Monday to Friday.

Please note that our support is only available in German and English.

E-Mail: support@kaliteas.de

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